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Nine Practitioners, No Agenda, 45 Minutes: How Lean Coffee Surfaced What Workshops Miss

"If I stopped running these sessions tomorrow, would you all continue to meet?" The question from our facilitator exposed an uncomfortable truth about most improvement initiatives—they depend on passionate individuals rather than self-sustaining systems.


Prerequisites to sustainability
Prerequisites to sustainability

This challenge emerged during Central Coast Lean's monthly Virtual Lean Coffee, where nine practitioners gathered with no PowerPoint slides, no predetermined topics, and no formal agenda. Within three minutes, participants had proposed seven discussion topics. Within five minutes, democratic voting had prioritized the most pressing challenges. Within 45 minutes, we'd generated insights that traditional workshops might never surface.


The Democratic Discovery Method

Lean Coffee's structure is deceptively simple. Participants propose topics on a shared board. Everyone votes. Discussion proceeds in 10-minute increments with extensions by group consensus. No steering committees. No political maneuvering. Just practitioners addressing what actually matters.


Our top vote-getter revealed a fundamental concern: "Why do you show up? Prerequisites for lean culture sustainability." The discussion immediately dove deep. One participant shared implementing a Kanban system for church breakfasts—32 task cards enabling elderly volunteers to organize efficiently. After twelve successful months, doubt lingered: "People know the behaviors but maybe not the why. Will it survive without me?"


A Seattle practitioner responded with wisdom from Toyota's Ohno: "Problem, solution, solution becomes the next problem." Another emphasized making curiosity cultural rather than individual. An Indiana manager revealed mandating questions: "Everyone must ask at least one why during presentations. It feels artificial initially, but builds the muscle."


Cross-Pollination Reveals Patterns

Topic two exposed universal frustration: trained Green Belts complete certification projects then go silent. "We say 'Fix what bugs you, share what works,' but sharing remains difficult," one participant noted.


Solutions emerged from diverse contexts. UC San Diego Health described improvement excellence awards with poster sessions for all nominees, not just winners. UC Santa Barbara suggested leveraging conference presentations as alternative motivation. Yet sustainability concerns persisted: "I'd love running recognition programs, but who wants to milk the cows year after year?"


Unexpected Connections Drive Insight

Our third topic introduced DISC personality profiling for team optimization. A first-time attendee explained how understanding Dominance, Influence, Steadiness, and Conscientiousness types could balance teams. An agency veteran offered cautionary wisdom: "We trained everyone years ago but never integrated it into actual management. The vocabulary persists but transformation potential was lost."


This revelation connected to our first topic—only half of personality types naturally question while others accept. Organizations cannot assume curiosity exists; they must develop it systematically across all types.


Why Lean Coffee Works

Traditional workshops feature experts presenting to audiences. Lean Coffee inverts this—practitioners teaching practitioners. The format's power lies in:


  • Immediacy: Real challenges surface without filtering through hierarchies

  • Democracy: Voting ensures collective priorities drive discussion

  • Diversity: Cross-industry participants share tested solutions

  • Focus: Time limits force concrete insights over philosophy

  • Documentation: Real-time capture preserves collective wisdom


In 45 minutes, we explored sustainable culture prerequisites, knowledge sharing frameworks, and personality integration strategies. No consultant's framework. No prescribed methodology. Just practitioners solving real problems together.


Join the Conversation

Central Coast Virtual Lean Coffee meets the second Wednesday monthly at 10am Pacific. No registration fees. No mandatory attendance. Just bring your challenges and vote on what matters most. Whether struggling with sustainability, seeking fresh perspectives, or curious about agenda-less problem solving, you'll find practitioners ready to explore what actually keeps you up at night.


Sometimes the best insights emerge not from carefully orchestrated workshops but from giving practitioners democratic space to address their real challenges. Experience it yourself—join us every 2nd Wednesday, 10am Pacific (1pm Eastern)


Continue the conversation: Central Coast Lean Coffee


Join monthly sessions: Contact Eric Olsen at CCL


This post was developed through collaboration between Central Coast Lean Virtual Coffee participants and synthesized with Claude.AI assistance.

 
 
 

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We believe that “hybrid” is the future of work and endeavor to offer as many of our events and activities as possible simultaneously in person and online.  Join us on this aspect of our learning journey and bring lean to your hybrid operations.

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Eric O Olsen, PhD

Director - Central Coast Lean

eric.o@centralcoastlean.org

805 602-0228

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